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INBOUND AND OUTBOUND CALLS
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PROSPECTING
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IMPACTFUL OVERVIEW / PRODUCT PRESENTATION
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PRESENTATION DELIVERY
-
TYPES OF CUSTOMERS
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RAPPORT BUILDING
-
QUALIFYING QUESTIONS
-
PROBING /IDENTIFYING NEEDS
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BUILDING VALUE
-
UNLOCKING HIDDEN OBJECTIONS /TRIAL CLOSE
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TRANSACTIONAL SALES /CONTRACT
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NEGOTIATIONS TECHNIQUES AND STRATEGIES
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LOCK-IN DEALS/SECURE TIME SENSITIVE COMMITMENT
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SINGLE/MULTI PARTY DECISION MAKERS
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TYPES OF CLOSING
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CONSULTATIVE SALES
-
CREATE WIN-WIN SALE
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COMEBACKS FROM MOST COMMON OBJECTIONS
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KNOWING YOUR CUSTOMER /INTERACTIVE SALES PROCESS
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KNOCKING DOWN THE BLOCKS
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OVERCOME STALLED DECISIONS/ BUYER’S REMORSE
-
BUILDING VALUE
- WIN-WIN SELLING
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CRUSH YOUR QUOTA!
